Effective Date: 1-August-2025
Website: www.rojanfood.com
Company: Rojan Food AB
Contact: info@rojanfood.com | +46 (0)16 – 48 28 60

1. Who We Are

Our website address is: https://www.rojanfood.com.
Rojan Food AB is a Sweden-based food distribution company. We operate a shopping cart platform where users must register to make purchases.

2. What Personal Data We Collect and Why

We collect and process personal data to provide a secure and functional shopping experience. This includes:

Account and Order Information:

  • Name, email, address, phone number
  • Order and payment details (processed via secure third parties)
  • VAT and company information for B2B clients

Comments:

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string for spam detection.
An anonymized hash from your email address may be sent to the Gravatar service to check if you are using it. Gravatar’s privacy policy: https://automattic.com/privacy/.
After approval, your profile picture is visible with your comment.

Media Uploads:

If you upload images to our website, avoid images with embedded location data (EXIF GPS). Other visitors may download and extract this data.

3. Cookies and Tracking Technologies

We use cookies for the following:

  • Login & Session Management:
    If you visit the login page, a temporary cookie is set to detect if your browser accepts cookies. It’s discarded after closing your browser.
    When you log in, we set cookies to remember your login and display preferences. Login cookies last for 2 days, screen preference cookies for 1 year. If you select “Remember Me,” login persists for 2 weeks.
  • Commenting:
    If you leave a comment, you may opt to save your name, email, and website in cookies for 1 year.
  • Article Publishing:
    Editing or publishing an article sets a cookie with the post ID — expires in 1 day.

Third-Party Cookies:

We may use services like Google Analytics to track and analyze site usage. These may use their own cookies and tracking technologies.

4. Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content from other sites behaves as if you visited that site directly. These sites may collect data, use cookies, and track your interaction if you’re logged in.

5. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Manage user accounts
  • Provide customer support
  • Send transactional or account-related emails
  • Detect fraud and protect our systems
  • Improve site functionality and user experience
  • Send optional marketing communications (only with consent)

6. Who We Share Your Data With

We do not sell or rent your personal data. We only share data with:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping companies
  • Email delivery services
  • Legal and regulatory authorities, if required by law

If you request a password reset, your IP address may be included in the reset email.

7. How Long We Retain Your Data

  • Comments: Retained indefinitely, including metadata.
  • Registered Users: Personal data in your user profile is stored as long as your account is active. Users can edit or delete their data at any time (except username).
  • Orders: Retained for legal and accounting compliance (usually 7 years).

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Restrict or object to certain types of processing
  • Receive a copy of your data in portable format
  • Withdraw consent (for marketing) at any time
  • Lodge a complaint with a Data Protection Authority

To exercise these rights, email: info@rojanfood.com

9. Where Your Data Is Sent

  • Visitor comments may be checked by an automated spam detection service.
  • Some technical and analytics data may be processed by third-party tools (e.g., Google Analytics, hosting providers) that may operate outside the EU under GDPR-compliant agreements.

10. Data Security

We take data protection seriously and implement:

  • SSL encryption
  • Secure password storage
  • Regular software and security updates
  • Role-based access to customer information
  • Frequent backups and server monitoring

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy from time to time. Revisions will be posted on this page with a new effective date. Continued use of the website indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Rojan Food AB
📍 Hejar gatan 1, 632 29 Eskilstuna, Sweden
📧 info@rojanfood.com
📞 +46 (0)16 – 48 28 60